Releaso

2026.06.05

Jun 26, 2026

TL;DR — This release improves the Ticketing System for MSP Admins with more intentional ticket visibility and a cleaner, more streamlined conversation experience.✨ Ticketing System We've continued refining the Ticketing System to make collaboration simpler and ticket management more intuitive for MSP Admins.🌟 Key Enhancements:More Intentional Ticket Visibility: Child Company Admins will only have access to tickets when they are explicitly added as members or when they create the ticket t...

2026.06.05 Ticketing System Support Help

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2026.06.04

Jun 23, 2026

✨ Ticket Searchability from Global SearchWe are excited to announce that we have supercharged our Global Search capabilities!MSP Admins can now search for and locate specific tickets directly from anywhere within the platform. There is no longer any need to interrupt your workflow or navigate away to a dedicated ticketing section. Whether you are looking up a ticket ID, a keyword in a subject line, or a specific request, you can find it instantly from your current screen.🚀 What’s New?Zero...

2026.06.04 Ticketing System Support Help Global Search

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2026.06.3

Jun 19, 2026

✨ Ticketing System We’re excited to introduce the new Ticketing System, now available across the Symbol platform for all customers, including MSP environments. This new feature gives your team a centralized place to create, track, and manage support requests, making communication with the Symbol Support team more organized, transparent, and efficient.🌟 Key Enhancements:Create and Track Support Requests: Submit support tickets directly from the platform and monitor their status without ne...

2026.06.3

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2026.06.2

Jun 11, 2026

TLDR; This release delivers a more streamlined user experience with completed table enhancements, expanded filtering capabilities in Domain Threats, and several important fixes across user activity, domain management, and training workflows.✨ Table Columns CustomizationWith this release, we have successfully completed the rollout of our enhanced table component across the entire platform. The final tables migrated were Pending Users and Campaigns, bringing a more consistent, intuitive, and fle...

2026.06.2 Campaigns New Users

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2026.05.14

May 29, 2026

📊 Table Views (Columns Customization)We’ve upgraded all data tables across both the Command Center and Company Portals to give you total control over how you view and manage your data. You can now declutter your screen and tailor your layouts to show only the information that matters most to your workflow.🌟 Key Enhancements:Show or Hide Columns: Choose exactly which metrics and data points appear on your screen, letting you hide the noise and focus on what’s relevant.Drag-and-Drop Reor...

2026.05.14 Training Assignments Admins Management Assignments Tables

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2026.05.10

May 21, 2026

TLDR; This release brings significant improvements to dynamic variables, user management tables, and allowlisting setup improvements. Key highlights include enhanced UI for dynamic variables, comprehensive whitelisting setup flow improvements, and UX enhancements for all company tables. 🚨 Enhanced Dynamic Variables for Phishing SimulationsIf your organization leverages Dynamic Variables for phishing simulations, we have some exciting UI/UX updates designed to give you greater control and cla...

2026.05.10 Whitelisting Dynamic Data Phishing Custom Variables

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2026.04.11

Apr 29, 2026

TLDR; Our latest release is now live! This update introduces Google Workspace integration to easily sync and manage users, along with a smoother training assignment experience. Let’s take a closer look 👇🏽✨ Google Roster IntegrationAdmins can now connect Google Workspace to seamlessly sync and manage users and groups directly within the platform. Easily integrate from Company Settings → “Integrate Google Workspace”. Secure connection via “Sign in with Google” (read-only perm...

2026.04.11 Training Assignments Cyber Threats New Users PAB

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2026.04.2

Apr 9, 2026

TLDR; This release includes key additions to the CSV Users Import workflow, PowerShell scripts for allowlisting and export functionality, improved filtering and export capabilities in the User Portal for managers, and support for rescheduling threat simulations.⚒️ CSV Users Import (Improvements)We've released a second version of the CSV Users Import oprimization, by introducing in-app editing and better handling of large datasets, allowing admins to refine data before completing the import.E...

2026.04.2 Threat Simulations CSV New Users Managers Domain/IP Allowlisting

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2026.03.6

Mar 20, 2026

TLDR; This update introduces new features like Manual Threat Simulation assignments and improvements on several views, like the Assignments Queue and Boardroom Reports, and CSV Users Upload. ✨ Manual Threat Simulation AssignmentsAdmins now have greater flexibility to manage and deliver Threat Simulations outside of the program's schedule, with a streamlined manual assignment workflow available across the platform.Admins can now manually assign Threat Simulations from both the Company Portal a...

2026.03.6 CSV Upload Training Queue Threat Simulations Users Roster Assignments

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2026.03.4

Mar 12, 2026

✨ Clone Program TemplatesMSP and vCISO admins can now clone existing public or private Program Templates from the Command Center to quickly create new programs based on an existing setup. The cloned template preserves the same training, simulations, mandatory content, and due date periods, and is automatically created with “(copy)” added to the title for easy identification.⚒️ Other ImprovementsWe have adjusted our Reported Phishing strategy to better recognize phishing simulations sen...

2026.03.4 Phishing SID Program Templates Report a Phish

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