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2026.06.04

Jun 23, 2026

✨ Ticket Searchability from Global SearchWe are excited to announce that we have supercharged our Global Search capabilities!MSP Admins can now search for and locate specific tickets directly from anywhere within the platform. There is no longer any need to interrupt your workflow or navigate away to a dedicated ticketing section. Whether you are looking up a ticket ID, a keyword in a subject line, or a specific request, you can find it instantly from your current screen.🚀 What’s New?Zero...

2026.06.04 Ticketing System Support Help Global Search

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v3.50.0

Sep 6, 2024

This release includes general improvements for the Admin Portal. Let's take a look at them:Enhancing User Reminder NotificationsIn previous releases, we unified user reminder notifications by combining various features, such as Training, Policies, and Email Threat Alerts. This consolidation also merged notification settings into a single control, inadvertently removing the option to send reminders for specific features. In this release, we're reintroducing that flexibility—allowing admins and ...

v3.50.0 Training Assets Reminders Companies Global Search

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v3.46.0

Jul 22, 2024

TLDR;We are excited to announce the latest updates to our platform, featuring three new powerful additions designed to enhance your experience and productivity. 🆕 New Users OnboardingWe are excited to introduce the New Users Onboarding feature, designed to streamline the onboarding process for company admins. This feature allows admins to set up training content and policies that new users will receive as soon as they are added to the users' list. This ensures that new users are well-informe...

v3.46.0 Onboarding New Users Global Search

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